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Moneybookers/Skrill Scam (2012/12/18 01:06)

This week we have finally decided to close our Moneybookers account. Fortunately, this operation seems to be successfully finished. Since now, they can no longer steal our money. Yes, to steal. Skrill (former Moneybookers) is a scam, a fraudulent company that does not hesitate to accept money sent to you and keep it for itself. For sure you can use Google and find number of people claiming that Moneybookers stole their money. So, here is just another story to support the claims against Moneybookers/Skrill.

Having a fully and several times verified business account we thought that our money were safe there. Since we did not use this service that much, there were just couple of bucks on the account – less than $200 – when we decided to withdraw. Having no prior notice from Moneybookers it was surprising that it was not possible. The account was locked. Without any notice and while fully unlocked for incoming payments. If you think about this ... Solely this fact on its own suggests a fraud. People can send you money to a locked account. Moneybookers willingly accepts money that they know you can not withdraw. And no notice was sent. Unethical and unprofessional at least.

And so having a locked account, not knowing why or from when, we tried to ask Moneybookers/Skrill to unlock it. For several months, we had been trying to contact the support and get information about why our account was locked and whether they could unlock it. Without any response. The only messages from Moneybookers/Skrill we received were about changing their terms. And so we were informed that they installed new fees. Having a business account was no longer free. New terms installed monthly fees. Our account was still locked down, it was not possible to withdraw the money.

Somehow, on 29th February 2012, we have received the first reply from the support. A short reply with the information that our account was blocked because we may have unwillingly violate their terms and conditions. And that was the last time we received a message from their support. Our further messages, asking for a solution, asking to unlock the account, or withdraw the balance have been without any reply. And every month they charged us a fee for using their service. Using? Just having an account we could not do anything with except for accept payments we could never reach. All money were sucked out the account through these monthly fees.

Is Moneybookers scam? Is Skrill scam? Yes, Moneybookers/Skrill is scam. It is that simple. Do you consider using this company for your business? Please do not. For your own good. And please do not send us any money through Moneybookers/Skrill. We do not have and will not have an account there. Never again.